Privacy Policy

1. General provisions

1.1. This Privacy Policy sets out the procedure for collecting, processing, storing and protecting the personal data of Users of the WIND GAME online service (the “Service”).

1.2. Users' personal data are processed in accordance with this Policy and applicable law.

1.3. By using the Service, the User confirms that they have read this Policy.

2. Data processed

2.1. Depending on the functionality used, the Operator may process:

• name and contact details;
• account identifiers;
• email address and phone number, if provided;
• information about orders and subscriptions;
• information about payments and their status;
• technical data about the device and connection;
• information provided by the User when contacting support.

2.2. The Operator does not request passwords, payment codes or other confidential data unless providing them is required by the relevant official service.

3. Purposes of processing

3.1. Personal data are processed for:

• providing goods and services;
• registering and identifying the User;
• processing payments;
• managing orders and subscriptions;
• providing technical support;
• ensuring the security of the Service;
• preventing fraud and abuse;
• improving the Service;
• complying with legal requirements.

4. Grounds for processing

4.1. Personal data are processed on the basis of the User's consent, the need to perform a contract, compliance with legal requirements, and other lawful grounds provided for by applicable law.

5. Transfer of data to third parties

5.1. The Operator does not sell Users' personal data to third parties.

5.2. Data may be transferred to payment, technical, information and other service providers to the extent necessary for the Service to function.

5.3. Data are transferred to government authorities only in the cases and in the manner provided for by applicable law.

6. Payment data

6.1. Bank cards and other payment details may be processed directly by a third-party payment provider.

6.2. Unless otherwise provided by the payment infrastructure used, the Operator does not store Users' full bank card details.

7. Data storage and protection

7.1. Personal data are stored only for the period necessary to achieve the purposes of processing, or for the period established by law.

7.2. The Operator takes reasonable technical and organizational measures to protect data against loss, alteration, disclosure and unauthorized access.

7.3. Once the purposes of processing have been achieved, data may be deleted or anonymized unless further storage is required by law.

8. User rights

8.1. In cases provided for by law, the User may request access to, correction or deletion of their personal data, and exercise other rights provided for by law.

8.2. To exercise their rights, the User may contact the Operator using the contact details: via the authorization bot @Wind_Game_Robot.

9. Changes to the Policy

9.1. The Operator may change this Policy due to changes in legislation, the functionality of the Service or the data processing procedure.

9.2. The current version of the Policy is published in the Service.

10. Contact information

10.1. For questions about using the Service, the Customer may contact the support service using the contact details: via the authorization bot @Wind_Game_Robot.